10. I have an Active Flex Bundle, what will happen with that? UPDATED

We initially believed it would not be possible to carry Active Flex over the the new Platform. Hence advise in the Christmas newsletter to run down your usuages.

However, we will be creating a similar replacement product on the new software. 

For now, we continue to encourage members to redeem as many of their visits as possible before 31st March, to minimise the complexity and reduce delays in transitioning Flex members over the new platform. 

19/1/2026

Update 15/03/2026
There has been some slippage on the go live date for the new platform, so we expect members now have until end of April to use up remaining Active Flex usuages.

Update 06/06/2026
We have reduced the number of Flex visits from 7 down to 3 to minmise how much value members are committing on our old software.

Update 19/06/2026
Our replacement pay as you go bundle will be named siimply as a 10 Session Card, it will still last 6 months and pricing has been adjusted.

We may be able to make provision for gift vouchers for unused Active Flex visits but will not be able to confirm that until after the Gladstone software is dormant.